Terms of Service
Terms of Service
Welcome to Mydearlady. By accessing or using our website, you agree to comply with and be bound by the following terms and conditions. Please read them carefully before placing any order or making any use of our services. If you do not agree with any part of these terms, we kindly ask that you refrain from using our website.
1. General Provisions
These Terms of Service govern your relationship with Mydearlady and apply to all users of our website, including but not limited to browsers, customers, merchants, and contributors of content. By using our site, you confirm that you are at least the age of majority in your jurisdiction, or that you have obtained consent from a parent or legal guardian to use our services.
We reserve the right to update, change, or replace any part of these Terms of Service at our sole discretion. It is your responsibility to check this page periodically for changes. Your continued use of our website following the posting of any changes constitutes acceptance of those modifications.
2. Products and Pricing
All products displayed on our website are subject to availability. We make every effort to present our collections as accurately as possible, including colour, fabric, and sizing information. However, we cannot guarantee that the appearance of our products on your screen will precisely match their physical appearance, as display settings vary across devices.
Prices are listed in the currency selected by you at the top of the page. We reserve the right to adjust prices at any time without prior notice. Such adjustments will not affect orders that have already been confirmed. In the unlikely event that a product is listed at an incorrect price due to a system error, we reserve the right to cancel or refuse any orders placed at the incorrect price, even after an order confirmation has been issued.
3. Orders and Acceptance
When you place an order through our website, you are making an offer to purchase the selected products. We reserve the right to accept or decline your order for any reason, including but not limited to product unavailability, payment verification issues, or suspected fraudulent activity.
Once we have received your order, you will receive an automatic email acknowledging receipt. Please note that this email does not constitute acceptance of your order. Acceptance occurs when we dispatch your items and send you a shipping confirmation email. At that point, a binding contract is formed between you and Mydearlady.
We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers, or distributors without our prior written consent.
4. Payment Terms
All payments must be made using one of the accepted payment methods detailed on our Payment Methods page. You represent and warrant that the payment information you provide is accurate, complete, and that you are authorised to use the selected payment method.
In the event that your payment is declined or cannot be processed, your order will not be fulfilled, and we will notify you via email to arrange an alternative payment arrangement. We do not store your full payment details on our servers, and all transactions are processed through secure, third-party payment gateways.
5. Shipping and Delivery
We aim to process and dispatch all orders within the timeframe stated at checkout. However, delivery times are estimates and may vary due to factors beyond our control, including customs processing, carrier delays, and adverse weather conditions. We are not liable for any losses, damages, or costs arising from delivery delays.
Title and risk of loss for all products pass to you upon our delivery to the carrier. As such, we are not responsible for any loss, damage, or theft that occurs once the carrier has taken possession of your parcel. Please refer to our Track Your Order page for guidance on monitoring your shipment.
6. Returns, Refunds, and Exchanges
We want you to love every piece you receive from Mydearlady. If for any reason you are not entirely satisfied with your purchase, you may return eligible items in accordance with our Return Policy.
To be eligible for a return, items must be unused, unworn, and in the same condition as when you received them, with all original tags attached. Returns must be initiated within the timeframe specified on our Returns page, and you will be responsible for the cost of return shipping unless the return is due to a defect or error on our part.
Refunds will be processed to your original payment method once we have received and inspected the returned items. Please allow a reasonable period for your bank or payment provider to reflect the credit. We reserve the right to refuse returns that do not meet our return criteria.
7. Intellectual Property
All content on our website, including but not limited to text, images, graphics, logos, product designs, and branding, is the exclusive property of Mydearlady or our licensors. This content is protected by copyright, trademark, and other intellectual property laws.
You may not reproduce, distribute, display, or create derivative works from any content on our website without our prior written consent. Unauthorised use of our intellectual property may result in legal action.
8. User Conduct
By using our website, you agree to act in a respectful and lawful manner. You may not use our site for any unlawful purpose, to solicit others to perform unlawful acts, to violate any international or local regulations, to infringe upon our intellectual property rights or those of others, or to submit false or misleading information.
We reserve the right to terminate your access to our website immediately without notice if we determine, in our sole discretion, that you have violated any of these terms or engaged in conduct that we consider inappropriate.
9. Third-Party Links
Our website may contain links to third-party websites that are not owned or controlled by Mydearlady. We provide these links for your convenience and do not endorse or assume any responsibility for the content, privacy policies, or practices of any third-party sites. We encourage you to review the terms and policies of any external website you visit.
10. Disclaimer of Warranties
Our products and website are provided on an "as is" and "as available" basis. To the fullest extent permitted by law, we make no representations or warranties of any kind, express or implied, regarding the operation of our website or the information, content, materials, or products included on it.
We do not guarantee that our website will be uninterrupted, secure, or free from errors or viruses. You are responsible for implementing adequate security measures to protect your devices while using our site.
11. Limitation of Liability
To the maximum extent permitted by applicable law, Mydearlady and our directors, employees, or agents shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages arising from your use of our website or products, including but not limited to loss of profits, data, or goodwill.
In jurisdictions that do not allow the exclusion or limitation of liability for consequential damages, our liability shall be limited to the fullest extent permitted by law.
12. Indemnification
You agree to indemnify, defend, and hold harmless Mydearlady and our affiliates, employees, and agents from and against any claims, liabilities, damages, losses, or expenses arising out of your breach of these Terms of Service or your violation of any law or third-party rights.
13. Governing Law
These Terms of Service shall be governed by and construed in accordance with the laws of the jurisdiction in which our business is registered, without regard to its conflict of law provisions. Any disputes arising from these terms or your use of our website shall be subject to the exclusive jurisdiction of the courts in that jurisdiction.
14. Severability
If any provision of these Terms of Service is found to be invalid, unlawful, or unenforceable, that provision shall be severed from the remaining terms, which shall continue to be valid and enforceable to the fullest extent permitted by law.
15. Entire Agreement
These Terms of Service, together with our Privacy Policy and Return Policy, constitute the entire agreement between you and Mydearlady regarding your use of our website and purchase of our products, superseding any prior agreements or understandings.
16. Contact Information
Should you have any questions, concerns, or requests regarding these Terms of Service, please do not hesitate to reach out to us. Our dedicated team is here to assist you and provide any clarification you may need.
mydearlady@outlook.com
We thank you for choosing Mydearlady and for taking the time to understand the terms that guide our relationship. We look forward to serving you with the care and elegance that define our brand.
With respect and gratitude,
The Mydearlady Team